Project goals and value proposition
Problem user is currently facing:
“I'm wasting too much time searching for volunteer opportunities that are close to home, match my interests, have a strong community and are with credited organizations.”

What makes our product unique?
Integrating a social aspect to the volunteer app where users can communicate with fellow volunteers through syncing with contacts, enabling friend referrals and digitizing the favoured “word of mouth” method of finding opportunities.

Vision of how to tackle problem:
Build an app with refined search and social features that aid in the lengthy search process, so that users can dedicate their valuable time to personal growth and what matters most – giving back to the community.
Interviews
Themes:
- Information security
- Refine search / Questionnaire / Narrow down options
- Proximity of opportunities
- Alignment with career and/or interests
- Summer time optimal time of year
- Better communication
- Community / People
- User friendly / Ease of use
- Organized, honest, and thorough job description
- Interaction/feedback/reviews from past volunteers
- Having flexible/multiple options within an organization based on hours of volunteering needed
Insights:
- Cut down search time
- Location-enabled feature
- Easy interface/flow
- Open communication within a community
- Having organized and thorough job description
- Reviews (and contact info) feature for past/current volunteers and staff
- Being able to search similar alternative/suggested jobs based on the recent job search and a certain criteria (i.e hours required)
User personas

Based on pain points, goals, and conducting interviews, we developed two personas:
Information architecture

After gathering information from our personas for their goals, motivations, and frustrations, we started thinking about the structure of our app and did content audit, card sorting, and tree testing. We created a hierarchical structure that shows the overall IA scheme.
Task flow examples

Task flows for creating/editing profile and applying to a friend's job referral from app notification.
Sketches & Wireframes

From testing our sketches, we noticed a few things:

- For the organization profile, functions like 'Favourite' and 'Refer a friend' need to be added. 
- Organization profile page is too busy.
- Placement of buttons need tweaking. 
- Notification page is unrecognizable. 
- User is unable to recognize what page they are on.​​​​​​​
Visual style

Having visual design and branding experience, I decided to design a logo for this app. I put together a mood board that represents feelings of warmth, friendly and humanistic. This mood board helped me pick primary and secondary colours and set the visual style.
High fidelity prototype
Learning outcomes
Given the amount of time we had to work on this project, I would definitely like to do more usability tests and be able to gather more insight on how such an app can be of more value to volunteers.